Introduction
At Project Garden, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
By using our website or services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following information:
- Personal Information: Your name, email address, phone number, and address when you fill out our enquiry form or contact us.
- Service Information: Details about your garden and the services you require.
- Website Usage Data: Information such as your IP address, browser type, and pages you visit on our site.
How We Use Your Information
We use the information we collect to:
- Provide and improve our gardening services.
- Respond to your enquiries and provide quotes.
- Send updates, promotional offers, or service reminders (only if you’ve opted in).
- Analyse website usage to enhance user experience.
- Comply with legal requirements.
We will never sell or share your personal information with third parties for marketing purposes.
How We Protect Your Information
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.
- Data is stored securely on password-protected systems.
- Access is restricted to authorised personnel only.
- We regularly update our security practices to safeguard your information.
Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device to collect standard internet log information and visitor behaviour.
- Essential Cookies: These ensure the website functions correctly.
- Analytics Cookies: Help us understand how visitors use our site.
You can manage your cookie preferences through your browser settings.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your information.
- Opt out of marketing communications at any time.
- Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data is being mishandled.
To exercise any of these rights, please contact us at:
📧 Email: info@projectgarden.co.uk
📞 Phone: 07795 800 772
Third-Party Services
We may use trusted third-party services to help us operate our business (e.g., payment processors or email marketing platforms). These third parties are bound by confidentiality agreements and comply with GDPR.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
📧 Email: info@projectgarden.co.uk
📞 Phone: 07795 800 772